Member Factory Tour

During our chocolate factory tour, you will learn in detail how we craft chocolate starting with cocoa beans and ending with wrapped and sealed chocolate bars.

We'll discuss:

1. How cacao is grown and where it comes from.

2. How we clean and sort our cocoa beans before production.

3. How we roast, grind, and conche our chocolate to maximize flavor and aroma.

4. And how we temper, mold, and wrap our chocolate bars.

We'll also get to examine raw cocoa beans, taste some chocolate in production, and sample a variety of finished chocolate bars with unique flavor characteristics.

AGE REQUIREMENT: For private tours, we’re able to adapt the content for younger children with simpler explanations, but some smaller children may need lifting to see equipment on the other side of our production tables. However, because the tour takes place in an active factory, all guests must be able to follow instructions and stay with the group at all times. Please also note that strollers and bags are not permitted on the tour floor and will need to be left on the coat rack at the beginning of the tour.

Our complimentary tours are a special perk for our members, and we ask that members join their guests for the tour.

Production Schedule Notice: Chocolate is typically made Sunday–Friday from 10:00 AM–4:30 PM. Tours on Saturdays or after 4:30 PM may not see active production, although all machines are still featured and some may not be running.